Please forward it to 0429 557 997 or take a screenshot and email it to and then delete the SMS text message. What to do if you have received this type of SMS text message Bendigo Bank will never ask you to confirm, update or disclose e-banking information via a link in an SMS text message. The link leads to a fake Bendigo Bank website asking you to login to e-banking.ĭo not click on the link. The messages claim to be from Bendigo Bank stating that a payment has been attempted or your contact details have been updated in e-banking and to click on a link if this was not you. We are aware of a current SMS phishing campaign targeting Bendigo Bank customers. Here are some other ways to protect yourself: The emails appear to come from Bendigo Bank asking customers to urgently call a phone number to address irregular activity against their bank account.īendigo Bank will never request personal information such as your Pin/Password or ask you to login to online services from an email or SMS.īefore contacting Bendigo Bank please verify contact details against those published on our Contact us page. We have also received reports of customers receiving scam emails. In some instances we have received reports that scammers have even replicated our phone IVR options with one voice prompt linking to the "Fraud Department". They may also advise your funds have been placed "on hold". Scammers may call or send a SMS indicating you have been exposed to fraud or that your internet banking has been compromised or hacked. We have also had reports that scammers are posing as Bendigo Bank staff. We have been made aware that scammers are posing as members from our Fraud Team. If you have any concerns or have been a victim of an ID fraud is a free service offering expert help and support. ![]() If you feel uncomfortable, you can always verify our branch contact details on our website and call us back. However, we will never ask you for any PIN, password or security code relating to your e-banking.
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